Privacy Policy

Last updated: February 2024

1. Data Controller

The data controller for your personal data is:

OmniCAD S.r.l.
Largo Guido Donegani, 2
20121 Milano, Italy
VAT: IT11848670011
Email: omnicad@omnicad.com
Phone: +39 02 8219 7636

2. Types of Data Collected

We may collect the following categories of personal data:

  • Contact information: Name, email address, phone number, company name
  • Location data: Country (if provided)
  • Communication data: Content of messages sent through our contact form
  • Technical data: IP address, browser type, device information (collected through analytics)
  • Cookie data: See our Cookie Policy for details

3. Purpose of Processing

We process your personal data for the following purposes:

  • Responding to inquiries and providing customer support
  • Processing demo requests and product information requests
  • Sending relevant information about our products (only with consent)
  • Analyzing website usage to improve our services
  • Complying with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Consent: For marketing communications and analytics cookies
  • Legitimate interest: For responding to inquiries and improving our services
  • Legal obligation: For compliance with applicable laws

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: 2 years from last interaction
  • Analytics data: 14 months
  • Cookie consent preferences: 1 year

6. Your Rights

Under GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of processing
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interest
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at omnicad@omnicad.com.

7. Third-Party Services

We use the following third-party services:

  • Google Analytics 4: Website analytics (only with your consent)
  • Web3Forms: Contact form processing

These services may process data outside the EU. We ensure appropriate safeguards are in place for such transfers.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to protect data in transit.

9. Cookies

For detailed information about how we use cookies, please see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

11. Contact & Complaints

For any questions about this privacy policy or to exercise your rights, contact us at:

omnicad@omnicad.com

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) or your local supervisory authority.